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Planned maintenance

The Care Recipient Portal will be unavailable from October 23 at 17:00 until October 25, and again on October 26 from 17:00 to 20:00. During these periods, it will not be possible to log in or place orders. Thank you for your understanding!

Supply of Materials for Christmas and New Year 2025

As the Christmas and New Year holidays are approaching, we want to ensure you feel confident about receiving your deliveries on time. Therefore, we kindly ask you to place your orders for the entire Christmas and New Year period as soon as possible. If there is a time interval set on your prescription that prevents you from making withdrawals in good time before the holidays, please contact your prescriber.

There will be no deliveries and our Customer Service will be closed on the following days:

  • Wednesday, December 24
  • Thursday, December 25
  • Friday, December 26
  • Wednesday, December 31
  • Thursday, January 1
  • Tuesday, January 6

If you need help planning your purchases and deliveries, you can reach our Customer Service at:
Phone: 0771 - 58 80 08
Email: homedelivery@onemed.com